Shipping Policy for LaptopEx
At LaptopEx, we strive to ensure a seamless and efficient delivery experience for our customers. Please find our shipping policy details below:
Delivery Timeline
Once your order is successfully placed, your refurbished laptop will be delivered within 3 to 4 working days.
Delivery timelines may vary depending on the location and any unforeseen circumstances like natural disasters, strikes, or local restrictions.
Order Tracking
After your order is dispatched, a tracking ID will be shared with you via email or SMS.
You can use this ID to track the real-time status of your shipment.
Shipping Charges
Shipping charges, if any, will be clearly mentioned at the time of checkout.
For most locations, we offer free shipping as part of our commitment to customer satisfaction.
Delivery Address
Please ensure that your delivery address is accurate and includes all necessary details to avoid delays.
If the delivery address is incomplete or incorrect, the shipping may be delayed, and additional charges may apply.
Inspection Upon Delivery
At the time of delivery, we advise customers to inspect the package for any physical damage.
If you notice any damage, please report it immediately to the delivery partner and contact our support team within 24 hours.
Non-Serviceable Areas
For remote or non-serviceable areas, delivery timelines may exceed 4 days.
In such cases, our team will inform you promptly and work towards a suitable alternative.
For further assistance regarding shipping or delivery, Please contact us at support@laptopex.com.